Conditions of sale of Ovie Bijoux
DELAY OF TREATMENT
Ready-to-ship items are posted 3-5 business days after confirmation of payment. For custom orders, allow a delay of 7 to 10 working days. This time does not include delivery time.
MODIFICATION OR CANCELLATION
We accept modification or cancellation of an order up to 24 hours after purchase confirmation. Fees may apply, depending on the case.
RETURNS, EXCHANGES AND REFUNDS
All sales are final. We do not offer exchanges or refunds unless there is an error on our part or a product is defective. Any return or exchange must be previously authorized by Ovie Bijoux. Requests must be sent in advance via the contact form or by email.
GUARANTEE
Our jewelry comes with a 30-day warranty that only covers manufacturing defects.
CUSTOM MADE JEWELRY
Ovie Bijoux offers a tailor-made tailoring service, according to your tastes, according to your imagination! Contact us for any special requests.
A deposit of 50% (non-refundable) is required before manufacturing and the balance is payable before delivery.
* No promotional code is applicable on personalized jewelry.
GIFT CERTIFICATES
Gift certificates are final sales and cannot be converted into cash. Ovie Bijoux is not responsible for lost or stolen gift certificates.
PROMO CODE
In the event of inappropriate use of a promo code, we reserve the right to cancel your order.
PRICES AND TAXES
Prices are subject to change without notice and do not include taxes. Taxes are loaded into the order cart and calculated based on your delivery address (country, province).
CONFIDENTIALITY
Ovie Bijoux attaches particular importance to the processing, confidentiality and security of your personal data. You can consult our Privacy Policy
CAUTION
Information on the properties of fine stones and essential oils is given for informational purposes only. They do not in any way replace a diagnosis or medical treatment. If you have a health problem, always consult a healthcare professional.
Updated May 19, 2024