Delivery policy
DELIVERY IN CANADA AND OUTSIDE CANADA
For deliveries to Canada, orders are shipped using Canada Post service. Ovie Bijoux guarantees delivery, but cannot be held responsible for delays caused by Canada Post.
For deliveries outside of Canada, customs fees and taxes, if applicable, are the responsibility of the customer.
In all cases, our customers are responsible for providing a valid address. In the event of an error, reshipment costs will be at your expense.
TIME LIMIT
Depending on the destination and delivery method chosen, the estimated times are :
- Quebec: 2 to 4 business days
- Canada: 3 to 8 business days
- United States: 2 to 3 weeks
- Europe: 2 to 4 weeks
- Elsewhere in the world: 2 to 6 weeks
POSTAL BILLS
Canada: delivery is free for jewelry with the no-tracking option. For other products, rates are calculated by Canada Post based on the weight of the package and the destination.
Outside Canada: rates are also calculated by Canada Post based on the weight of the package and the destination.
Updated May 19, 2024